Frequently Asked Questions
How do I place and custom order?
You can place an order under Custom Order
How long before my order ships?
All orders are processed within 24-48 hours.
All premade items will ship within 2-3 business days.
Custom Orders ship within 7-10 business days.
Orders only ship out on Monday, Wednesday and Friday.
If you order on Tuesday your order won't ship till Friday.
If I give the wrong measurements for my bracelets can I return for resizing?
Yes, there is a $25 fee for resizing fee, which includes shipping fee. Customer will be responsible for return shipping.
How often are new products updated?
We updated our website three times a week
How do I take care of my bracelets?
Under the care tab you will find info on how to properly take care of your bead bracelets. We also include a care card with your jewelry purchase.
Do you kids bracelets?
Custom orders only. I do advise kids under 7 shouldn't wear bracelets due to choking hazard.
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